Errors & Limits

Error format


{"ok": false, "error": "amount_must_be_10_1000_eur"}

| Code | Fix |

|---|---|

| unauthorized | Check Authorization header |

| name_required | Agent name missing |

| file_too_large_500kb | Split the knowledge file |

| agent_not_found | agent_id does not belong to your tenant |

| from_number_not_yours | Use a number registered to your tenant |

| invalid_schedule_at_utc | schedule_at must be future UTC ISO-8601 |

| amount_must_be_10_1000_eur | Top-up between €10–1000 |

- 60 requests/min per API key

- 3 concurrent outbound calls per tenant (plan-based, up to 10 on Pro)

- Max call duration: agent setting, hard cap 3600 s

[email protected] · Built in the EU